The synergy between stakeholder and user interviews is a pivotal aspect of our development process. While stakeholder interviews set the strategic direction, user interviews bring the user's voice to the forefront, ensuring that the final product resonates with its intended audience. This seamless transition from stakeholders to users bridges the gap between project objectives and user needs, resulting in a more successful and user-centric end product. Talking to users based on our already established persona for the browser wallet gave very insightful feedback; they were just as interested in adoption as we were. They wanted a wallet that is “ Simple enough for even my grandmother to use”.

When we ventured into the market during that period, it was evident that we were already playing catch-up. Opting for a lean feature set during our product launch would have been detrimental. Thus, in our pursuit of equipping ourselves with the necessary insights to, at the very least, compete in today's highly competitive market, we embarked on an exhaustive competitive analysis. This undertaking proved to be the most demanding and time-intensive phase of our design process thus far.

Developing for mobile always presents a captivating challenge. Despite having an established Information Architecture for the browser, the mobile platform required a distinct organizational approach due to its inherent complexities. Consequently, crafting and rigorously testing our prototype with a diverse group of users emerged as an imperative step to preemptively mitigate potential challenges and ensure a smoother post-launch journey, free from avoidable growing pains.

While addressing the distinctive challenges of iOS and Android development separately, our mission encompassed maintaining consistency in user actions across both platforms. This entailed identifying analogous native interactions and animations while also crafting exclusive components when necessary. Collaboration with our developers was pivotal in ensuring that our designs adhered to specifications and seamlessly integrated native elements into the process.

Designing bundle transactions for mobile devices necessitated a user-centric approach that accounted for limited screen real estate, touchscreen navigation, optimal user flows, responsive design, visual hierarchy, data input methods, feedback mechanisms, security considerations, performance optimization, and comprehensive testing. Addressing these unique challenges would ensure that users can efficiently and securely manage their digital assets on our mobile platform.